FAQs

Is online counseling effective?

Yes, over the last decade numerous research studies have shown that online counseling can be just as effective as meeting in an office, in treating some mental health conditions. Benefits of virtual counseling include:

  • Increased access to care, geographically, especially when seeking a specialized therapist

  • Elimination of travel time to and from appointments

  • Reduced costs for childcare 

  • Improved ability to connect regularly with busy schedules

  • Enhanced privacy while meeting from the comfort of your home or another quiet space 

Virtual counseling isn't for everyone. If you find it may be difficult to trust or build a relationship with me over the phone or online, choosing a therapist that offers in-person appointments may be a better fit for you.  

What type of technology do I need for online counseling?

In order to connect virtually for our appointments, you will need a computer, tablet or mobile device with video/audio capabilities.

Aside from our initial phone consultation, you will receive a unique link to meet via SimplePractice (an online practice management system). The SimplePractice App is available for iOS and Android devices.

How will my privacy be protected?

Your sensitive data is hosted in Tier 1 secure hosting provider specializing in helping healthcare organizations achieve and maintain HIPAA and HITRUST security. Security of your account and electronic Patient Health Information (ePHI) is protected in the following ways:

  • SimplePractice always transmits account information securely with multiple layers of encryption

  • Your passwords are encrypted and not accessible to anyone but you

  • The servers are housed in a secure facility protected by proximity readers, biometric scanners, and security guards 24 hours a day, 7 days a week, 365 days a year

  • They hack their own site. SimplePractice runs thousands of tests on its own software to ensure security. They scan ports, test for SQL injection,  and protect against cross-site scripting

  • Bank-level security

  • SimplePractice has received the VeriSign security seal

When can we meet?

I offer late afternoon, evening and weekend time slots. I have an online scheduling system, so you will be able to select appointment times that work best for you.

Do you take insurance?

At this time, I do not accept insurance. When paying privately for counseling, your medical insurance company never needs to be notified, no mental health diagnosis becomes a part of your permanent health record, and counseling is not disrupted with denial of coverage, constraints on the type of counseling provided, and/or limitations on session length or frequency. 

YOU get to be in control of choosing me as your therapist in creating a highly personalized treatment plan to match your needs. 

I accept online payments from Visa (credit and debit cards), MasterCard (credit and debit cards), American Express, Discover, or health savings account (HSA) with any major credit card logo listed above. I can offer you a receipt with appropriate details for you to request reimbursement from your HSA, if necessary. Counseling fees will be discussed during the phone consultation.

Do I have to live in Ohio?

By law, I am licensed to provide mental health counseling for residents of the state of Ohio. Both you (and your partner) and I will need to be in the state of Ohio for all future counseling sessions. If you live in another state, listed below are some credible resources to find a counselor near you with licensure in your state:

How long will counseling take?

Everyone’s circumstances are unique to them and the length of time counseling can take to accomplish your goals depends on your desire for personal development, your commitment, and the factors that are driving you to seek counseling. 

The number of appointments varies, but most clients are with me between 3-12 months. I recommend beginning with weekly appointments, then we'll move to bi-weekly and monthly check-ins before discontinuing counseling. 

Ready to Get Started?

© 2020 Center for Heart Intelligence LLC | an Ohio Telehealth Practice 
Meagan Prost, LPCC-S, BC-TMH
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